We aim to dispatch orders within one working day** of cleared payment (99% of orders are dispatched same/next day) in the unlikely event we are unable to dispatch the item within two days we will inform you via email.

Items bought over the weekend will usually be dispatched on Monday.

**Unless otherwise stated in the listing.

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 30 days of receipt.

We are happy to accept returns for items that are not suitable or if the item is not as described by us. Please note due to hygiene reasons, we are unable to offer an exchange or refund on underwear, swimwear and cosmetics. This does not affect your statutory rights.

It is not possible to exchange an item. We advise you to return the item for a refund and reorder.

Buyer pays return postage costs.

All our product pictures are used for illustrative purpose only. We have made every effort to accurately represent the information and colours of products on this website. However, as colours vary between different monitors, we cannot guarantee that your monitors’ display will accurately reflect the actual product colour. We will take every care to ensure that product information and pricing are accurate at the time they are entered.

Manufactures may update the look and specifications of the product and it might not be possible to update the listing on our website accordingly for some period.

We will try to indicate the difference on our listings wherever it is applicable.

Please use the eBay messaging service to contact us. We aim to reply all messages same/next working day (Mon-Fri) excluding public holidays.