At Energized we aim to deliver your item within eBays estimations, however if you specifically want to know your delivery date please don’t hesitate in contacting us via eBay messages 🙂

Most goods are processed within 24 hours for dispatch.

*** Please note that on some of our listings there is a 7-10 day wait due to having to get some parts in from another warehouse. While most of our goods are dispatched within 24 hours, there are some listings which do require you to wait. Please make sure to check your estimated delivery time before you commit to buy, as we cannot send the goods earlier than what is as advertised ***

We use a variety of couriers whereby most of them are fully tracked – Every weekday we update your sale at 5pm so please check your e-mails and eBay notifications for your tracking details.

We pride ourselves on offering the fastest delivery of our products.

Need your item within 24 hours? For a small fee of £2.99 we will arrange a 24 hour delivery service to get your item to you. Please note that this is not applicable to all listings.

Simply choose the DPD Next Day delivery service to take advantage of this service.

Please note that this service does not operate over weekends. To take full advantage of this service, we ask you to check out before 2pm to receive your item on the next working day. We cannot guarantee this service if you checkout after 2pm.

Please note that delivery to non-mainland areas (Isles, Ireland, Jersey etc) can take up to 72 hours.

We also offer international shipping on a case-by-case basis, please contact us and we will give you a quote!

Please note that if you do not check out with a full address this can delay the delivery process by 48 hours – Please contact us if you have any address amendments ASAP.

If you have any logistics issues please contact us through eBay messages as we are always happy to help you and point you in the right direction.

We Offer a No Quibble 30 days returns policy for goods no longer required. For goods no longer required please open an eBay return to retrieve an automated eBay label.

If you are outside this period, we may make special arrangements with you to either help you sell it on by giving you data or charge you a restocking fee.

Please return your item(s) in original packaging and ensure that all packages are securely wrapped exactly as received. You’re responsible for all postage costs when returning an item that is no longer required.

If unwanted goods are not returned in original packaging, or the goods have been returned damaged, used or amended, returns will not be accepted. If we do get your item back damaged when an item is no longer required, you are liable to claim from the courier you used to send the goods with. We are happy to help you with this process.

If you receive an item damaged, your item has become faulty or you’ve received the wrong order, please contact us through eBay messages and we will arrange to send you an internal returns label along with a replacement for you 🙂

You must include a copy of your full name as its appears on your order and your order number (which will be in your confirmation email) and the reason for return when returning goods, as failure to do this will result in your delay not being dealt with/a delayed returns process. We will always try to find your sale but if we have no information it’s like finding a needle in a haystack! Please note your order number is not the eBay item number, if you cannot locate your order number then please include your delivery postcode.

Please make it easier for our minions!