Shipping & Handling Details

Default  Shipping Cost or Free Shipping Information: 

















▲ Default 
shipping cost or free shipping service is only for the customers 
from Canada or the lower 48 United States by Canada Post, USPS or 
the UPS Ground. Customers from other areas or needs other shipping 
ways, please contact us.









▲ Buyers 
from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska, 
Hawaii, PO Boxes, APO/FPO addresses or other countries/areas, there 
WILL be extra shipping costs, please contact us for more detailed 
information.




▲ Please 
make sure your address is valid for both UPS and USPS services. Any 
costs incurred because of incorrect or undeliverable address should 
be undertaken by buyer.

Handling Time: Shipping 
is usually made in 1-3 business days after payments cleared. Orders 
are processed from Monday-Friday; Not on the weekends & public 
holidays.

Sales tax / Customs  duties: Any 
sales taxes or Customs duties are not included. If came out, they 
must be undertaken by the buyer.

Damage In Shipping: Email  or call us First! We will work
with you to get the case resolved in  the fastest method.

Return /  Refund

If you are not 100% happy
with your purchase, please  contact Us. Please don’t directly opened
a request or case without  informing us, or else, we will do some
discounts on the warranty and  other sales-services later on. Hope
for your understanding.

Returns & Exchanges

▲ All 
returns must be made within 14 days of delivery date. Items must be 
in new, unused condition, with all original materials included with 
the shipment. A partial refund may be applied for opened or damaged 
items, depending on the condition.







▲ Items 
returned under the buyer’s remorse: The return shipping fee must be 
covered by the buyer; The original shipping cost will also be 
deducted from the refund. 15% restocking fee of the items purchase 
price will be charged. 
▲ Returns 
that are the result of our seller’s error: Buyer will receive a
full  refund of the item as well as shipping charges
▲ All 
returns require a RA (Return Authorization) number that will be 
given by our seller. Please contact with us at first for more 
details.

Defective & Damaged
Products 

▲ If 
product was received damaged or not as described, please send us 
some pictures or videos, so we could well understand your problem, 
then solve them for you ASAP. Besides, it’s much helpful for us to 
claim with UPS, remind our related department to pay much more 
attention to packaging later on. Hope for your understanding.








▲ Replacement 
or refund of defective or damaged products can only be returned in 
exchange for the exact same product, or else, the purchase price 
will be refunded back to your original payment method. 





▲ If 
an item is received damaged, customer service must be contacted 
within 7 days of receiving your item. All returns require a RA 
(Return Authorization) number as above.

Payment

Warranty & Feedback

▲ 6 
months’ warranty for the machines, not for the consumables. We
stand  behind our products all the item, so even if your warranty
period  has expired, you can still seek for service or technical
support  from us with low cost.









▲ Any 
warranty shipping cost to us is responsible by buyer.








▲ Any 
shipping cost to buyer is responsible by the seller. 

▲ We 
committee to the customer satisfaction and want to bring you the 
best purchase experience. If there is any problems, please contact 
us ASAP. If not, please leave us a positive feedback as it’s very 
important for us. Thanks very much.